The fastest way to locate an email in your inbox is by using the Quick Search feature.
Quick Search
The quick search provides a quick shortcut to searching without keywords. You can enter any value, such as a word, first name, last name, phone number, or domain name.
To perform a quick search:
1. Enter the search query into the Search field.
2. Select where to search from the search type drop-down menu.
3. Click Search.
Using the Search Window in the Web Client
The Web Client allows you to search for specific emails via the following parameters: mail, contacts, appointment, and tasks.
To select a email search parameter, go to the search window at the top of the page( right of the Sparklight logo)
Select the Mail tab.
Use the envelope icon to access the drop down to select a search parameter.
Once the parameter( Mail, Contacts, Appointment, or Task) is selected, conduct your search.
Advanced Filters
The Web Client offers the option to use Advanced Filters for more refined searches if your initial queries yields no result. These Advanced Filters include:
1. Received from
2. Sent to
3. Date Sent
4. Attachments
5. Size
6. Status
7. Tag
8. Folder