In an effort to protect our customers, associates and communities during COVID-19, we are currently prioritizing the installation of Internet service in order to keep our customers connected. We appreciate your patience and cooperation as we continue to navigate this evolving situation based on input and recommendations from Public Health agencies and government officials.
Please be aware ordering TV and Phone service requires a technician to enter the home to install these services. In order for a technician to enter your home to install service, you must be able to answer "NO" to questions 1-3 and “YES” to question 4 below. Additionally, if you are in a city, county or state with a "Shelter in Place" or "Stay at Home" order in place, our technicians may not be able to enter your home to install service.
- Is anyone in the home currently ill, recently ill, or experiencing symptoms of the Coronavirus (COVID-19)?
- Have you or anyone in your home recently (in the past 14 days) traveled out of state or attended an event with more than 10 other individuals?
- For the safety of those in your household, does anyone in the home fall into the CDC high‐risk group? (Ex: Adults over 59, individuals with chronic medical conditions like heart disease, diabetes, or lung disease.)
- If we need to enter your home, are you willing to social distance and wear a mask?