Due to COVID-19, we are currently prioritizing the installation of Internet service in order to keep our customers connected. TV and Phone service orders will not be available in areas with a "Shelter in Place" or "Stay at Home" order in place. We appreciate your patience while we adjust our operations for the health and safety of our associates and our customers.
Please be aware ordering TV and Phone service requires a technician to enter the home to install these services. In order for a technician to enter your home to install service, you must be able to answer "NO" to the three questions below. Additionally, if you are in a city, county or state with a "Shelter in Place" or "Stay at Home" order in place, our technicians will not be able to enter your home to install service.
- Is anyone in the home ill, recently ill, or experiencing symptoms of the coronavirus (COVID-19)?
(Ex: fever, cough, or shortness of breath)
- Have you or anyone in your home recently returned from any international travel, or recently traveled to an area currently experiencing a coronavirus (COVID-19) outbreak?
(Ex: Any travel outside the continental US, or to an outbreak area in the US within in the last 14 days)
- Does anyone in the home fall into the CDC high-risk groups?
(Ex: Adults over 59, individuals with chronic medical conditions like heart disease, diabetes, or lung disease)