Managing Your Account

• Outage Text Message Notifications
• Payment History
• View Bill and Billing History
• User Accounts - Edit/Delete
• Checking Data Usage
• Change Account Password

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Understanding Your Statement

• Cable TV Surcharges
• Reading Your Sparklight Statement
• Franchise Fees and Taxes

Making a Payment

• Easy Pay
• Accessing Bill Pay
• Payment Options
• Payment Processing
• Local Bill Pay Locations

General Questions

• Coronavirus (COVID-19) Customer Assistance FAQs
• How do I cancel, disconnect, or change my service?
• 2020 Rate Adjustment - FAQ's
• Easy Pay FAQ's
• Billing FAQ's
• Security of Online Bill pay

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