- What is ESPN/Disney/ABC?
ESPN is your single online and mobile destination for ESPN, ESPN2, ESPN Classic, ESPNews, ESPNU, ESPN Deportes (Hispanic tier), SEC Network, the Longhorn Network (Texas & Oklahoma Customers Only), Disney, ABC Family, Disney Jr., Disney XD and ABC.
- What is the difference between ESPN and ESPN3?
ESPN delivers live access to ESPN, ESPN2, ESPN Classic, ESPNews, ESPNU, ESPN Deportes, SEC Network, and the Longhorn Network (Texas & Oklahoma Customers Only) on computers, smartphones, tablets, and TV connected devices. ESPN is only available to Sparklight customers with a video subscription.
ESPN3 is a live multi-screen network that provides thousands of live events annually, as well as replays of recent ESPN events. ESPN3 is available to Sparklight customers with a video or high-speed internet subscription.
- Will there be an additional subscription fee for ESPN content?
No, ESPN is free to access for all Sparklight video subscribers. Sparklight video subscribers will have access to authenticated live programming and events.
- Is there a cost to download the ESPN app?
The ESPN app is free. However, you must be a Sparklight video subscriber to have access to the full range of networks.
- What networks are available thru ESPN/Disney/ABC?
ESPN, ESPN2, ESPN Classic, ESPNews, ESPNU, ESPN Deportes, SEC Network (Expanded Basic or Digital Valu Pak Customers Only), the Longhorn Network (Texas & Oklahoma Customers Only), Disney, Disney Jr., Disney XD, ABC Family, and ABC.
- Who will be able to access ESPN/Disney/ABC content?
Users with a Sparklight video subscription must authenticate to gain access to ESPN, ESPN2, ESPN Classic, ESPNews, ESPNU, ESPN Deportes, SEC Network, the Longhorn Network (Texas & Oklahoma Customers Only), Disney, Disney Jr., Disney XD, ABC Family, and ABC.
Apple TV, Google Chromecast, Amazon Fire TV, Roku and Android mobile users who do not subscribe to Sparklight video service will have access to ESPN.com video on-demand only.
- How can I get access to all ESPN networks available on ESPN/Disney/ABC?
Online registration through Sparklight is required to access content on all networks. Sparklight customers, who do not have a video subscription, will still have access to ESPN3 programming online or on ESPN on the Xbox with an Xbox LIVE Gold membership, as long as they subscribe to Sparklight high-speed internet service.
- Is the content on ESPN different from ESPN, ESPN2, ESPN Classic, ESPNews, ESPNU, ESPN Deportes, SEC Network, and the Longhorn Network on my TV?
No, ESPN is a live stream including those networks.
- If I have access to ESPN3, why don't I have access to ESPN?
ESPN3 requires an internet subscription from Sparklight. ESPN requires a video subscription from Sparklight.
- What will I be able to watch on ESPN3 now?
Programming on ESPN3 includes exclusive college football, college basketball, NCAA Championships, tennis, golf, soccer, cricket, and more.
- When can I watch ESPN, ESPN2, ESPNU, ESPNews, and ESPN Deportes live events on ESPN3?
Excluding special circumstances resulting in a live event being moved to ESPN3; ESPN, ESPN2, ESPNU, ESPNews, and ESPN Deportes live events will only be available on their respective channels on ESPN.
- Can I access ESPN internationally?
ESPN is only available on U.S. domestic internet and wireless services.
- What is a Blackout? How is my location determined if the event is blacked out?
Blackouts apply to telecasts that have been sold regionally or locally per league, conference and local rightsholder agreements. Regional and local rights holders are usually broadcast stations or regional sports networks. Blackouts are implemented to protect the primary rights holder, as defined by the professional and college sports leagues or teams in a given market. If you are receiving blackout messaging on ESPN, check your local listings to find the television network carrying the event.
If you see a message that states, "This content is subject to blackout", this is because the event that you requested is not available on ESPN in your location. Your location is determined by your IP Address. If you are connecting with a mobile device and believe you are incorrectly receiving blackout messaging, try connecting via WiFi. If you continue to receive inaccurate blackout messaging, please contact the ESPN Customer Care Team at (888) 549-ESPN.
- Will there be blackouts on ESPN?
Yes, as with television, blackouts will apply to telecasts that have been sold regionally or locally per league, conference, and local rights-holder agreements.
- Will Monday/Thursday Night Football be available on ESPN?
Yes, Monday/Thursday Night Football will be available to subscribers, via authentication, on ESPN.com, ESPN on; Apple TV, Google Chromecast, Amazon Fire TV, Roku, X Box Live Gold, Windows 8, iPads, and Android tablets, but NOT on phones at this time.
- Why am I unable to watch Monday/Thursday Night Football from my mobile device?
As a result of NFL exclusive rights agreements, Monday Night Football (and preseason NFL games) are only available on ESPN on a desktop, ESPN on Xbox with an Xbox Live GOLD membership, ESPN on Apple TV, Google Chromecast, Amazon Fire TV, and Roku, or on the ESPN application on Windows 8, iPads and Android tablets. Other mobile devices currently do not have access to Monday Night Football programming via the ESPN App.
- How do I authenticate and log in to ESPN on my mobile or tablet device?
Visit http://www.espn.com/ESPN/mobile/auth/adobepass/chooseProvider and follow the instructions to complete your online registration. This process also includes synching your Sparklight online account with your ESPN.com registration. Upon completion, you will be directed back to your mobile device or tablet. Once you have returned to the ESPN application, enter your ESPN.com registration credentials.
- Will I be required to sign in every time I visit ESPN?
There is no need to re-enter any credentials if you are accessing content from the same computer. For tablet and mobile devices, you will not need to re-enter credentials on a tablet or mobile device provided you don't log out of the application.
- I am an ESPN video subscriber with Sparklight, will I have access to the same networks on ESPN if I log in away from home?
Yes. Once you log in to ESPN, click on any event with a blue "Watch Now" link and enter your credentials used for your Sparklight account.
- What happens if I switch mobile devices?
If you have completed your online registration with Sparklight and have synched this registration with your ESPN.com registration, all you need to do is re-download the application and enter your ESPN.com login and password on the new device.
- What happens if I switch wireless providers?
The process is the same as viewing ESPN on an initial device for the first time.
- Will ESPN also be available on WiFi?
ESPN will also work on WiFi, 3G, and 4G service provided you have authenticated with Sparklight.
- What are the Conference Channels on ESPN?
A total of 15 conference destinations are now accessible on ESPN via Apple TV, Amazon Fire TV, and Roku, delivering live men's and women's college basketball events on ESPN networks as well as replays of college football games. The channels on ESPN will include live college football, Olympic event, and non-event (news, highlights, analysis, and feature) programming plus on-demand video from ESPN.com.
- Does live streaming on the ESPN app offer Closed Captioning?
Closed captioning is available on ESPN, ESPN2, ESPNU, ESPNews, ESPN Deportes, SEC Network, Longhorn Network, ESPN Goal Line, ESPN Buzzer Beater and ESPN Bases Loaded Networks. Select ESPN3, SEC Network +, and ACC Network Extra content also has closed captioning available.
To enable closed captioning on devices running iOS 8 or newer, select the Settings icon on your home screen, then select General, then select Accessibility, then select Subtitles & Captioning under the Media heading. Switch Closed Captioning + SDH to On.
For devices running iOS 7 or older select the Settings icon on your home screen, then select Videos. Switch Closed Captioning to On.
For all other devices and apps, use the CC button (or menu option) on the digital media device.