Q: Can I get Sparklight TV?
A: Sparklight TV is now available in all communities served by Sparklight, with the exception of Anniston, Alabama.
Q: What is Sparklight TV?
A: Sparklight TV is Live TV made simple. Simply download the Sparklight TV app to view Sparklight TV service on a smart TV, PC, tablet, or smartphone or streaming device like Apple TV or Fire Stick. In addition, the cloud-based DVR feature allows you to set recordings via any device and watch content on your terms.
Q: How is Sparklight TV different than Cable TV?
A: Sparklight TV uses an app on your device (smart TV, PC, Tablet, Smartphone, or streaming device like Apple TV or Fire Stick) and delivers it to your device using your home WiFi signal. Cable TV is delivered directly to your TV using a wired cable line and cable box for each TV.
Q: When will Sparklight TV be available in my area?
A: We will be transitioning all Sparklight-served markets to Sparklight TV on a market-by-market basis. We will be reaching out to our customers with more information when it becomes available in your area
Q: How does Sparklight TV work?
A: Sparklight TV is IPTV, or Internet Protocol Television, which means television content is delivered over IP networks. Sparklight TV allows you to watch the same programming you currently enjoy on cable TV via the Internet – so you can watch from any screen in your home – whether it’s a smart TV, PC, tablet or smartphone.
Q: What streaming devices are compatible with Sparklight TV?
A: Sparklight TV is compatible with popular streaming devices such as Amazon Fire TV, Android TV, and Apple TV.
- Compatible Devices
Streaming Media Players
Amazon Fire TV with Alexa Voice Remote*
Amazon Fire TV 4K Ultra HD and Alexa Voice Remote*
All-new Fire TV Cube, hands-free with Alexa built-in, 4K Ultra HD
Android® TV Devices
Original Xiaomi Mi Box - 4K Ultra HDR TV Streaming Media Player*
NVIDIA SHIELD TV Gaming Edition - 4K HDR Streaming Media Player*
Chromecast with Google TV - 4K HDR Streaming Media Player*
Apple® TV Devices
Apple TV 4K - 64GB*
Apple TV - 32GB (4th Generation)*
*Sparklight Recommended Devices
Smartphones / Tablets running Android 7.0 or higher.
Apple devices running iOS 10 or higher.
Amazon Fire TV Edition - NEW
A new breed of 4K TVs with Amazon Fire TV embedded as the operating system brings the ultimate experience for those invested in the Amazon ecosystem.
Android TV - https://www.android.com/tv/
A growing number of Smart TVs from some of the world's most notable manufacturers are using Android TV as the operating system. Android TV manufacturers include:
Sparklight TV is accessible via popular browsers across a variety of platforms at https://sparklighttv.app/
· Edge/Internet Explorer
· Edge/Internet Explorer
· Android - Chrome
· iOS - Chrome, Safari
Sparklight is not endorsed by or affiliated with Apple®, Amazon®, Android®, or Google®, and all trademarks are those of their respective owners. As an Amazon Associate, Sparklight earns from qualifying purchases.
Note: Emergency Alert System notifications are not supported when viewing Sparklight TV on a browser, smartphone, tablet or while casting to a TV
Q. What if I don’t have internet service? Can I still get Sparklight TV?
A. Customers without Sparklight internet service can get Sparklight TV by installing a Sparklight modem with WiFi capabilities that will enable them to access Sparklight TV only.
Q: How do I watch Sparklight TV?
A: Once Sparklight TV is available in your area, you’ll be able to log in to Sparklight TV from your smart TV, streaming device, or mobile app to watch Live TV from any screen in your home – whether it’s a smart TV, PC, tablet or smartphone.
Q: Can I watch Sparklight TV when I’m not home?
A: No, Sparklight TV, like Cable TV is for in-home viewing only. Customers who wish to watch programming outside their home must use Sparklight’s TV Everywhere like they do today, using programmer apps.
Q: What channels are available with Sparklight TV?
A: For the most part, your channel line-up will remain the same. Sparklight TV Service packages can be found by visiting: www.sparklight.com/cabletv
Your current channel line-up can be found by visiting: www.sparklight.com/cabletv/channel-lineup
Q: Can I keep my traditional cable TV service?
A: We will be transitioning all Sparklight markets to Sparklight TV on a market-by-market basis by the end of 2021, at which time we will no longer be offering traditional linear cable TV service which requires a cable box. Existing Cable TV customers will be contacted directly when Sparklight TV service is available for their home.
Q. Will I be able to transfer my DVR recordings to Sparklight TV?
A: No, unfortunately customers will not be able to transfer their DVR recordings over to Sparklight TV.