Answers to the most common support questions regarding your TiVo service can be found below.
NOTE: If you cannot find the specific TiVo support topic you are seeking listed below, additional TiVo support can be found by visiting TiVo’s support site directly by clicking HERE and typing the desired topic in the search bar.
Setup, Remote Control & Video Support
- TiVo does not Respond to my TiVo Remote
- My TiVo DVR is Frozen
- How to Connect the TiVo to Your Network
- Performing a Global Reset for TiVo Remote Control
- Setting Video Output Format on TiVo Boxes
Channels & Programming Support
- Programming TiVo Remote
- TiVo Missing and Incorrect Channels
- Removing Channels from TiVo Lineup
- Deleting TiVo OnePass (or Season Pass) Recordings
- Scheduling a TiVo OnePass (or Season Pass) Recording
Error Troubleshooting & Support