CableOne
Designed for iPhone & Android
The MySparklight app is your gateway to a stress-free internet management experience. Download now to start enjoying a seamless connection and unparalleled control over your internet service.
2025
13.0.0 - Released on Apr 21, 2025
- Billing Statement: View and download past and current billing statements with a clear breakdown of charges.
- Payment History: Access and filter your payment history with an improved UI for easy tracking.
- Manage Payment Method: Add, update, or remove payment methods securely and get notified of expirations.
- Minor Fixes and Enhancements: Fixed issue with security question, updated icons, and corrected alignment issues.
12.0.0 - Released on Mar 18, 2025
- Performance Improvements for Paperless Billing Screens : Optimized Paperless Billing screens for faster performance and a smoother user experience.
- Revamped Dashboard Page : A fresh, more intuitive dashboard design with improved navigation and better accessibility for select Family of Brands customers.
- New: Release Notes Feature : Introduced a Release Notes section to keep users informed about the latest updates, improvements, and bug fixes directly within the app.
- Minor Fixes : General bug fixes and performance enhancements for a seamless app experience.
11.0.0 - Released on Feb 27, 2025
- Billing Landing Page: Redesigned page for quick access to billing information and streamlined transactions.
- Walkthrough Experience for First-Time Customers: Interactive guide to help new users quickly get started with key features.
- Paperless Billing Functionality: Introducing easy, eco-friendly paperless billing management.
10.0.0 - Released on Jan 28, 2025
- Introduced the ability to manage multiple email accounts.
- Redesigned navigation for intuitive use.
- Upgraded common components for better experience.
- Inclusive improvements for all users.
- Enhanced performance and reliability.
Previous Versions:
- 2024
-
9.0.0 - Released on Dec 26, 2024
- System Performance Improvements
8.0.0 - Released on Dec 2, 2024
- Enhanced stability and reliability for chat functionality to ensure seamless communication.
- Improved accessibility for Sparklight SmartCheck to provide an inclusive experience for all users.
- Upgraded common components for better experience.
- Minor Enhancements and bug fixes
7.1.0 - Released on Nov 9, 2024
- Minor Fixes and Improvements.
7.0.0 - Released on Nov 1, 2024
- New Billing Menu: Access a dedicated "Billing Menu" within the app, making it easy to view your current billing details, access transaction history, and make payments directly from your mobile device.
- Minor Verbiage Updates & Fixes for enhanced clarity.
- Improved Accessibility features for a more inclusive user experience.
- Dashboard Streamlining for faster, more convenient navigation.
6.0.0 - Released on Oct 31, 2024
- New Billing Menu: Access a dedicated "Billing Menu" within the app, making it easy to view your current billing details, access transaction history, and make payments directly from your mobile device.
- Minor Verbiage Updates & Fixes for enhanced clarity.
- Improved Accessibility features for a more inclusive user experience.
- Dashboard Streamlining for faster, more convenient navigation.
5.1.0 - Released on Oct 17, 2024
- Minor Fixes and Improvements.
5.0.0 - Released on Oct 2, 2024
- Beta Launch for Select Family of Brands Customers We're excited to welcome Family of Brands customers to the MySparklight app—stay tuned!
- Ticket Support New tickets now appear instantly, making it easier to track and resolve support requests.
- Updated Password & Security Screens Our redesigned security screens make managing your settings simpler and more intuitive.
- Session Management Enhancements Improved session management reduces interruptions while protecting your privacy.
- Eero Speed Test Optimization Faster, more accurate speed tests for eero users.
- Content & Accessibility Updates Minor content tweaks for clarity and accessibility fixes to ensure a more inclusive platform.
3.0.0 - Released on Aug 15, 2024
- Eero Update Pages: New pages for updating Eero passwords and viewing device features.
- Modem Speed Test: Test modem speed for Wall-to-Wall plan customers.
- Redesigned Bill Summary: Updated design for clearer billing details.
- New Dashboard Cards: Added Auto Pay and Paperless Billing cards.
- Service Appointment Recommendation: Our app now identifies if a specialist is needed for persistent modem issues.
- Enhanced Accessibility: Improved support for TalkBack and VoiceOver.
- Bug Fixes & Stability Improvements: Various fixes and performance enhancements.
2.1.0 - Released on Jul 18, 2024
- Minor update to improve screen loading performance.
2.0.6 - Released on Jul 11, 2024
- Ticket Support: Customers can submit their requests, concerns, or feedback, which will be sent to the customer support team for assistance.
- Improved Session Management: Enhanced the session management for better performance and reliability.
- Enhanced Dashboard My Service Section: Split into "My Speed" and "My Data" with better graphical representation.
- Minor Fixes :Improved Accessibility: Made improvements to accessibility features.
2.0.5 - Released on Jul 1, 2024
- Bug Fixes.
2.0.4 - Released on Jun 23, 2024
- Introduce a new section to manage Modem WiFi Password for supported modems – Retrieve Wifi Password, Update Wifi Password, Share Wifi Password
- Fixed the issue where the modem displayed a yellow status despite functioning properly.
- Minor fixes to suppress app crashes
- Accessibility improvement in reading out links
- Minor UI Changes for Feedback Screen
- Configuration changes for Analytics
2.0.3 - Released on Jun 1, 2024
- Minor UI Fixes
- Send Push Notifications for Appointment Reminders, Billing Reminders, and Outage Status
- User Management for the Account
2.0.2 - Released on Nov 9, 2024
- Chat Functionality: Engage with ease! Enjoy dynamic conversations and enhanced user interaction through our newly integrated chat feature.
- Plan Details with Phone: Stay informed! Access your plan details seamlessly with your phone services, bringing convenience to your fingertips.
- Bill Payment Status Reporting: Our improved logic for bill payments ensures an accurate payment status, enhancing overall user experience.
2.0.1 - Released on Apr 27, 2024
- Consume the Mobile APIs with token validation
- Accessibility Fixes
- Crashanalytics Fixes
- Push Notification Fixes
- Add Login Event info into Database
- Mandatory Code Base Upgrade
- Fixed bug for all Fiber modems showing as offline
1.5 - Released on Mar 22, 2024
- Release Upgrade Availability Notification
- Reboot Modem – Icon & Messaging Fixes
- Changes made to General Information section in Accounts.
- App Notifications Bug Fixes
- Other Minor Fixes
1.4 - Released on Mar 4, 2024
- Enabled Troubleshooting feature.
- Enhanced Service Health and Manage Equipment Screens with Modem Health Check, Troubleshooting, and Quick Links.
- Enhanced Account Screens with revised Email and Mobile Phone placement.
- Streamlined paperless billing enrollment messages and added Confirmation Email reissue option.
- Improved communication with customers through Critical Notifications via CableOne's Email Address.
- Improved data source accuracy and rectified errors in General Information for customers.
1.3 - Released on Feb 12, 2024
- We fixed a few bugs and made some upgrades to make My Sparklight even better.
1.2 - Released on Feb 9, 2024
- We have some feature updates
- Walkthrough for Mobile Application Menus
- Download Billing Statement
- Styling changed for Privacy and T&C links in Accounts Main screen
- Style changed for the Logout button
- Accessibility Feature Improvements
- Minor Bugs fixes
1.1 - Released on Feb 1, 2024
- Security features added for the data usage
1.0 - Released on Jan 26, 2024