MySparklight App Release Notes

CableOne

Designed for iPhone & Android

 

The MySparklight app is your gateway to a stress-free internet management experience. Download now to start enjoying a seamless connection and unparalleled control over your internet service.

 

2025

12.0.0 - Released on Mar 18, 2025

  • Performance Improvements for Paperless Billing Screens : Optimized Paperless Billing screens for faster performance and a smoother user experience.
  • Revamped Dashboard Page : A fresh, more intuitive dashboard design with improved navigation and better accessibility for select Family of Brands customers.
  • New: Release Notes Feature : Introduced a Release Notes section to keep users informed about the latest updates, improvements, and bug fixes directly within the app.
  • Minor Fixes : General bug fixes and performance enhancements for a seamless app experience.

11.0.0 - Released on Feb 27, 2025

  • Billing Landing Page: Redesigned page for quick access to billing information and streamlined transactions.
  • Walkthrough Experience for First-Time Customers: Interactive guide to help new users quickly get started with key features.
  • Paperless Billing Functionality: Introducing easy, eco-friendly paperless billing management.

10.0.0 - Released on Jan 28, 2025

  • Introduced the ability to manage multiple email accounts.
  • Redesigned navigation for intuitive use.
  • Upgraded common components for better experience.
  • Inclusive improvements for all users.
  • Enhanced performance and reliability.

Previous Versions:

2024

 

9.0.0 - Released on Dec 26, 2024

  • System Performance Improvements

8.0.0 - Released on Dec 2, 2024

  • Enhanced stability and reliability for chat functionality to ensure seamless communication.
  • Improved accessibility for Sparklight SmartCheck to provide an inclusive experience for all users.
  • Upgraded common components for better experience.
  • Minor Enhancements and bug fixes

7.1.0 - Released on Nov 9, 2024

    • Minor Fixes and Improvements.

7.0.0 - Released on Nov 1, 2024

  • New Billing Menu: Access a dedicated "Billing Menu" within the app, making it easy to view your current billing details, access transaction history, and make payments directly from your mobile device.
  • Minor Verbiage Updates & Fixes for enhanced clarity.
  • Improved Accessibility features for a more inclusive user experience.
  • Dashboard Streamlining for faster, more convenient navigation.

6.0.0 - Released on Oct 31, 2024

  • New Billing Menu: Access a dedicated "Billing Menu" within the app, making it easy to view your current billing details, access transaction history, and make payments directly from your mobile device.
  • Minor Verbiage Updates & Fixes for enhanced clarity.
  • Improved Accessibility features for a more inclusive user experience.
  • Dashboard Streamlining for faster, more convenient navigation.

5.1.0 - Released on Oct 17, 2024

  • Minor Fixes and Improvements.

5.0.0 - Released on Oct 2, 2024

  • Beta Launch for Select Family of Brands Customers We're excited to welcome Family of Brands customers to the MySparklight app—stay tuned!
  • Ticket Support New tickets now appear instantly, making it easier to track and resolve support requests.
  • Updated Password & Security Screens Our redesigned security screens make managing your settings simpler and more intuitive.
  • Session Management Enhancements Improved session management reduces interruptions while protecting your privacy.
  • Eero Speed Test Optimization Faster, more accurate speed tests for eero users.
  • Content & Accessibility Updates Minor content tweaks for clarity and accessibility fixes to ensure a more inclusive platform.

3.0.0 - Released on Aug 15, 2024

  • Eero Update Pages: New pages for updating Eero passwords and viewing device features.
  • Modem Speed Test: Test modem speed for Wall-to-Wall plan customers.
  • Redesigned Bill Summary: Updated design for clearer billing details.
  • New Dashboard Cards: Added Auto Pay and Paperless Billing cards.
  • Service Appointment Recommendation: Our app now identifies if a specialist is needed for persistent modem issues.
  • Enhanced Accessibility: Improved support for TalkBack and VoiceOver.
  • Bug Fixes & Stability Improvements: Various fixes and performance enhancements.

2.1.0 - Released on Jul 18, 2024

  • Minor update to improve screen loading performance.

2.0.6 - Released on Jul 11, 2024

  • Ticket Support: Customers can submit their requests, concerns, or feedback, which will be sent to the customer support team for assistance.
  • Improved Session Management: Enhanced the session management for better performance and reliability.
  • Enhanced Dashboard My Service Section: Split into "My Speed" and "My Data" with better graphical representation.
  • Minor Fixes :Improved Accessibility: Made improvements to accessibility features.

2.0.5 - Released on Jul 1, 2024

  • Bug Fixes.

2.0.4 - Released on Jun 23, 2024

  • Introduce a new section to manage Modem WiFi Password for supported modems – Retrieve Wifi Password, Update Wifi Password, Share Wifi Password
  • Fixed the issue where the modem displayed a yellow status despite functioning properly.
  • Minor fixes to suppress app crashes
  • Accessibility improvement in reading out links
  • Minor UI Changes for Feedback Screen
  • Configuration changes for Analytics

2.0.3 - Released on Jun 1, 2024

  • Minor UI Fixes
  • Send Push Notifications for Appointment Reminders, Billing Reminders, and Outage Status
  • User Management for the Account

2.0.2 - Released on Nov 9, 2024

  • Chat Functionality: Engage with ease! Enjoy dynamic conversations and enhanced user interaction through our newly integrated chat feature.
  • Plan Details with Phone: Stay informed! Access your plan details seamlessly with your phone services, bringing convenience to your fingertips.
  • Bill Payment Status Reporting: Our improved logic for bill payments ensures an accurate payment status, enhancing overall user experience.

2.0.1 - Released on Apr 27, 2024

  • Consume the Mobile APIs with token validation
  • Accessibility Fixes
  • Crashanalytics Fixes
  • Push Notification Fixes
  • Add Login Event info into Database
  • Mandatory Code Base Upgrade
  • Fixed bug for all Fiber modems showing as offline

1.5 - Released on Mar 22, 2024

  • Release Upgrade Availability Notification
  • Reboot Modem – Icon & Messaging Fixes
  • Changes made to General Information section in Accounts.
  • App Notifications Bug Fixes
  • Other Minor Fixes

1.4 - Released on Mar 4, 2024

  • Enabled Troubleshooting feature.
  • Enhanced Service Health and Manage Equipment Screens with Modem Health Check, Troubleshooting, and Quick Links.
  • Enhanced Account Screens with revised Email and Mobile Phone placement.
  • Streamlined paperless billing enrollment messages and added Confirmation Email reissue option.
  • Improved communication with customers through Critical Notifications via CableOne's Email Address.
  • Improved data source accuracy and rectified errors in General Information for customers.

1.3 - Released on Feb 12, 2024

  • We fixed a few bugs and made some upgrades to make My Sparklight even better.

1.2 - Released on Feb 9, 2024

  • We have some feature updates
  • Walkthrough for Mobile Application Menus
  • Download Billing Statement
  • Styling changed for Privacy and T&C links in Accounts Main screen
  • Style changed for the Logout button
  • Accessibility Feature Improvements
  • Minor Bugs fixes

1.1 - Released on Feb 1, 2024

  • Security features added for the data usage

1.0 - Released on Jan 26, 2024

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