A splitter is a device used to split the cable signal to two or more devices. Sparklight technicians might install splitters to activate additional outlets within your home.
While you can install or remove splitters on your own, it is not recommended. For your equipment to work properly with your Sparklight equipment and provide clear reception, it must meet proper signal requirements. A splitter reduces the strength and quality of the cable signal to all devices connected to the splitter, which ultimately impacts your TV and broadband experience. A Sparklight technician can ensure that your equipment is receiving the proper signal level.
Adding or Removing a Splitter
Will adding or removing a splitter in my home affect my services?
Yes. A splitter changes the signal level along the cable line. This can cause intermittent loss of service or complete service failure.
Only a Sparklight technician can ensure that signal requirements are being met. In some cases, splitters might be required to complete an installation. However, a Sparklight technician can ensure that your equipment is receiving the proper signal level. You can install or remove splitters on your own, but it is not recommended.