Troubleshooting

• How Do I Use Windows Firewall?
• I Received an Error Message
• What Can I Do for WiFi Issues?
• What is a Splitter?
• What Ports Are Blocked on Sparklight Service?
• Why Do Some Websites Load Slower?

Wireless, WiFi & Internet

• How Do I Connect a New Modem?
• How Do I Connect Android Devices to a Wireless Network?
• How Do I Connect Apple Products to a Wireless Network?
• What Equipment Do I Need for Internet?
• Why Is My Modem Not Supported?

Features and Services

• Can I Run an Internet Speed Test?
• How Can I Make My WiFi More Secure?
• How Do I Connect Gaming Consoles to My WiFi?
• How Do I Connect Google Home or Amazon Echo to WiFi?
• How Do I Connect My Streaming Devices to the Internet?
• How Do I Get Data Usage Alerts?

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General

• Data Collection
• Data Plans
• Data Plans (Fargo, ND - Odessa, TX - Emporia, KS)
• Data Plans: "Plus" Internet Plans
• DMCA Information
• Does My DSL Modem Work With Your Service?

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Gig Internet

• Gig Internet System Requirements
• Gig Internet Supported Modems - Residential Only

Email

• Sparklight Email Retirement
• Email Safety