Find support for your Internet services
Outages, Construction & Maintenance
- Cable to be Buried FAQs
- How Do I Use Windows Firewall?
- I Received an Error Message
- Is There a Service Outage in My Area?
- Scheduled Maintenance
- What is a Splitter?
- Can I Run an Internet Speed Test?
- Customer Self-Install Kit (Video)
- How Does a Splitter Affect My Service?
- Internet of Things (IoT) and Security
- IP Address Frequently Asked Questions
- Rebooting Your Phone Modem (Video)
- Does My DSL Modem Work With Your Service?
- Gig Internet Supported Modems - Residential Only
- How Do I Connect a New Modem?
- If I Have Two Computers do I Need Two Cable Modems?
- Important Message - Modem Upgrade
- Rebooting Your Internet Modem (Video)
- What Do These Internet Terms Mean?
- Seasonal Hold
- Gig Internet System Requirements
- Order New Services
- Is There a Contract Required?
- Affordable Connectivity Program (ACP) FAQs