Thank you for choosing Sparklight for your home phone service — we’re glad you’re here.
To help you get the most from your service, we’ve put together a quick overview of what you’ll find in the downloadable guide below. It highlights the things customers tell us they care about most: clear billing, flexible payment options, seasonal choices and support when you need it.
What’s Inside the Guide
• Billing & Payments — Easy ways to pay each month, including Auto Pay for worry-free billing.
• Billing Cycles & Fees — How monthly billing works and what to expect if a payment is late.
• Disconnection & Reconnection — When notices apply and what’s required to restore service.
• Deposits & Refunds — When deposits are needed, how interest works and when refunds are issued.
• Protections for Vulnerable Customers — Extra time and support for customers with medical needs or age-related considerations.
• Seasonal Billing Options — A reduced-rate option if you’re away for part of the year.
• Local Rates (SC & GA) — Location-specific pricing details.
• Customer Support — Ways to get help, including 24/7 technical support and online resources.
If you’d like the full details, simply download the document below anytime. Thank you again for being part of the Sparklight community — we’re always working to deliver the reliable, quality phone experience you deserve.