Multi-Gig Internet System Requirements
Some Sparklight markets offer multiple Gigabit/second download speeds and 1 Gigabit/seconds upload speeds. The minimum system requirements for Multi-Gig Internet gigabit internet service are provided below:
PC:
- Windows 11 or better
- 16GB RAM
- 2.5 Gigabit (or higher) Ethernet Card or WiFi 6E/WiFi 7 Wireless card
- Cat 6 or Higher Ethernet Cable
- 2.5 Gigabit or higher Ethernet Router if you are using your own router
Macintosh:
- 2023 MacBook Pro, 2023 Mac Mini/Studio/Pro, iPad Pro (11-inch 4th gen, 12.9-inch 6th gen) or higher
- 2.5 Gigabit (or higher) Ethernet adapter
- Cat 6 or Higher Ethernet Cable
- 2.5 Gigabit or higher Ethernet Router if you are using your own router
Multi-Gig Internet Supported Modems - Residential Only
Sparklight strives to produce a high level of reliability, stability, and security for our High-Speed Internet Subscribers. As such, we continually evaluate modems on our network for compatibility and performance. The following is a current list of modems that have been certified to work on the Sparklight Multi-Gig Internet high speed internet network.
Sparklight Multi-Gig Internet requires customers to use a DOCSIS 3.1 Modem (DOCSIS = Data Over Cable Service Interface Specification). These modems incorporate the latest technology, can deliver faster Internet speeds, and have a longer expected operational lifetime. Existing customers with older modems using DOCSIS 3 technology will still be able to utilize some Sparklight High-Speed Internet packages but will not be able to utilize the faster High-Speed Internet speed packages without upgrading to a DOCSIS 3.1 modem. Sparklight strongly recommends customers select DOCSIS 3.1 modems for the best speed performance
Multi-Gig Internet Approved Modems in select markets:
| Brand | Model | Channels | WiFi Generation | Sparklight Max Upload |
| Arris | CM9200 | Docsis 3.1; 32x8 | None | > = 50 Mbps |
| Arris | DG9450 | Docsis 3.1; 32x8 | WiFi 6 | 50 Mbps |
| Arris | G36 | Docsis 3.1; 32x8 | WiFi 6 | > = 50 Mbps |
| Arris | S33 | Docsis 3.1; 32x8 | None | 50 Mbps |
| Hitron | CODA56 | Docsis 3.1; 32x8 | None | 50 Mbps |
| Motorola | MB8611 | Docsis 3.1; 32x8 | None | 50 Mbps |
| Netgear | CAX80 | Docsis 3.1; 32x8 | WiFi 6 | 50 Mbps |
| Netgear | CM2000 | Docsis 3.1; 32x8 | None | 50 Mbps |
| Netgear | CM2050V | Docsis 3.1; 32x8 | None | 50 Mbps |
This list will be updated as new modems are tested and approved. Also, some Sparklight locations may offer leased modems capable of higher upload speeds than those on the approved list.
Multi-Gig Internet Supported Telephone/Internet Modems (eMTA)
None Currently supported - Your service may require a phone modem and an internet modem from the list above.
Sparklight Phone Service requires an eMTA to deliver the service.
Note: Sparklight Phone Service is only supported on Arris modems (eMTA) leased from your local Sparklight office.
DSL Modems
Only Cable Modems or eMTAs will work with our network; DSL modems are not compatible.
To view a complete list of Sparklight's approved modems, please click HERE.
Purchasing Your Own Modem for Gig Internet Service
If you choose to purchase a modem, Sparklight recommends you purchase a new modem from a reputable source. Second-hand modems may not work properly on Sparklight's network even if listed above. Sparklight reserves the right to refuse service to any modem or modem model which might impair network performance. See the Acceptable Use Policy (AUP) for details.