• Auto Pay
  Have your payment automatically made every month. With Auto Pay, you no longer need to worry about forgetting to pay causing late payments. Your payment will automatically be deducted from your account each month. To sign up for Auto Pay, please click here and log into your account.
  
  Have more questions about our Auto Pay option? Read more about Auto Pay here.

  Note: A 3% surcharge applies to credit card payments. To avoid this surcharge, please use a debit card or checking/savings account as your payment method.
   

• Quick Pay
  Use Quick Pay to make a one-time payment without logging in to your account. All you need is your account number and zip code.
  
  Have more questions about our Quick Pay option? Read more about Quick Pay here.

  Note: A 3% surcharge applies to credit card payments. To avoid this surcharge, please use a debit card or checking/savings account as your payment method.
   

• Online Payment
  Make a one-time payment online with your Credit or Debit card. We accept Visa, MasterCard, and Discover. Log in to your Sparklight Online Account to pay your bill online. If you have forgotten your username or password, refer to this support article.
  
  Notes: 
  • Making an online payment does not automatically sign you up for Auto Pay. You must turn Auto Pay ON in your account profile.
  • A 3% surcharge applies to credit card payments. To avoid this surcharge, please use a debit card or checking/savings account as your payment method.
     
• Pay by Phone
  To pay your bill by phone, simply give us a call at 877-692-2253 and use our automated system or choose to talk to one of our Customer Service agents for additional help.
  
  Notes: 
  • There is a $10 convenience charge for making a payment over the phone with a representative.

  • A 3% surcharge applies to credit card payments. To avoid this surcharge, please use a debit card or checking/savings account as your payment method.

     

• Local Bill-Pay Locations
  Visit one of our many convenient third-party locations where you can pay a bill in person.
  Payment options through authorized third-party locations may vary by location. Visit the provider’s site to confirm they can accept your payment.
  Find MoneyGram Locations Near You.
  Find Western Union Locations Near You.
  Find CheckFreePay Locations Near You.
   
• Mail
  To pay by mail, simply send a check or money order made out to Sparklight for the total due to the address below. Please write your account number on the check and include the tear-off section of the first page of the bill to ensure your payment gets posted to the appropriate account.
  
  Sparklight
  PO BOX 78026
  Phoenix, AZ 85062-8026
  
  Note: Payment can be posted the same day a check is received. If we cannot collect your payment due to insufficient funds in your account, a service charge up to the maximum allowed by the law will be debited from your account.

Your last payment amount will appear in your Online Payment History. You will also receive a confirmation email from Sparklight confirming your most recent online payment.

Depending on the payment method, the posting time will vary. Posted payments will be reflected online and via Sparklight’s Interactive Voice Response (IVR) system when you call Customer Support. Paper bills will not reflect the payments until the following month. 

If you want to ensure your payment is posted quickly and avoid potential delays, consider making an online payment or setting up Auto Pay (details below).
 

NOTES: 

• If your account is interrupted for non-payment, IVR and online payments will post within the hour to enable your account. Reconnection fees may apply. 
• Payments scheduled through your bank's bill pay or Auto Pay service are often mailed to Sparklight as a check. While your bank may withdraw the funds from your account immediately, Sparklight cannot apply the payment until the check is received and processed. As a result, you may see the charge to your bank account several days before the payment appears on your Sparklight account. Delivery times vary by bank and mailing method.

Sometimes bills are produced before all the payments are processed in our computer system. Please contact Sparklight Billing Support at 877-692-2253 between 8 a.m. and 5 p.m. Monday through Friday at 877-692-2253 or via online chat by logging into your Sparklight account.