You can run an authorized speed test through your Sparklight online account.

Running a Speed Test within your Sparklight Account

1. Log in to your online Sparklight account.
2. Click the ‘Services’ tab on the top navigation menu.
   
   
   
3. Find the section labeled ‘Quick Links’ and click ‘Check Internet Speed.'
   
   
   
4. You can also click 'Check Speed' in the 'Internet Speed' section.
   
   
   
5. On the next page, click ‘Go’ to perform your speed test. The results will appear after the speed test completes.

This support article includes additional information about speed tests and what to do if you encounter slow speeds.

Note: If you have joined Sparklight from CableAmerica, Fidelity, Hargray or ValuNet, please be aware that select Sparklight tools may not yet be fully integrated for your account. We apologize for the inconvenience and assure you we are working diligently to continuously update our systems in order to provide you with the best experience possible. For all account or service information, please contact our customer support team at 877-692-2253. Thank you for your understanding.