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  1. Sparklight Support
  2. Your Online Account

Your Online Account

All you need to know about your Sparklight online account.

Logging In

  • Account Lookup Tool
  • What User Roles Are Available and What Capabilities Do They Have?
  • Forgot my Password or Username or Change my Password
  • Register for an Online Account
  • Forgot Sparklight User ID

Billing

  • Sparklight Paperless Billing FAQs
  • How Do I Sign Up for Billing Alerts via Text?
  • How Do I View My Bill?
  • How Do I Manage My Payment Options?
  • How Do I Make an Online Payment?
  • Auto Pay
See all 13 articles

General

  • SPARKLIGHT CUSTOMER SUPPORT
  • Self-Help Resources
  • How Do I Make the Switch from Cable TV to Sparklight TV?
  • Can I Get Outage Alerts via Text?
  • What Can I Do in My Online Account? (Video)

Service Plan

  • How Do I Update My WiFi Password Within My Online Account?
  • How Do I run an Internet Speed Test Within My Online Account?
  • How Do I Upgrade My Service?
  • Where Do I View My Internet Plan Details?
  • How Do I Check My Data Usage?

Profile Settings

  • How Do I Update My Mobile Phone Number?
  • How Do I Edit/Delete/Add Users?
  • How Do I Manage Email Notifications?
  • How Do I Update my Email Address?
  • Updating Primary Admin/HeadofHousehold
  • How Do I Sign Up For Text Alerts?
See all 7 articles

Release Notes

  • Online Account Release Notes

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Business


  • Sparklight Small Business Solutions
  • Sparklight Large Business Solutions
  • Sparklight Business Carrier & Wholesale Solutions

Advertising


  • Sparklight Digital Marketing
  • Sparklight Creative Services
  • Sparklight Business TV Advertising

Legal


  • Sparklight Open Internet & Network Management
  • Sparklight Terms & Conditions
  • Sparklight Privacy Policy
  • Sparklight Acceptable Use Policy
  • Sparklight Closed Captioning
  • Sparklight Accessibility
  • Sparklight Cable Service Guard
  • Sparklight Copyright Notice
  • Sparklight Annual Notice
I want to

  • Order New Service
  • View or Pay Bill
  • View TV Everywhere
  • Get Support
  • Check for Outage

I want to


  • Order New Service
  • View or Pay Bill
  • View TV Everywhere
  • Get Support
  • Check for Outage
Company

  • About Sparklight
  • About Cable ONE
  • Sparklight Social Responsibility
  • Sparklight Net Neutrality
  • Sparklight News Room
  • Sparklight Investor Relations
  • Sparklight One-to-One

Company


  • Sparklight About Us
  • Sparklight Social Responsibility
  • Sparklight Net Neutrality
  • Sparklight News Room
  • Sparklight Investor Relations
  • Sparklight One-to-One
More

  • Sparklight Locations
  • Sparklight Contact Us
  • Sparklight Careers
  • Sparklight Site Map
  • Sparklight Remote Connect

More


  • Sparklight Locations
  • Sparklight Contact Us
  • Sparklight Careers
  • Sparklight Site Map
  • Sparklight Remote Connect
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