Click on the Support tab at the bottom.

Then, you can click on the topic that you're trying to find info on to browse related support articles. You can also enter keywords related to your issue in the search issues section to search for related support support articles.

Learn more about the Sparklight Smart Check tool (automated troubleshooting). 

Want a quick view of what else you can do on the My Sparklight App? Check out A Quick Overview of the MySparklight App.