To Cancel/Disconnect:

If you are leasing your equipment: If you are leasing equipment from Sparklight, such as a cable modem, digital receiver, DVR, etc., please return the equipment to your local office, and your service will be scheduled for disconnect at that time. In some cases, a technician can be scheduled to pick up any equipment that needs to be returned for a convenience fee of $45, subject to limitations.

If you own your own equipment: If equipment does not need to be returned, please call our billing department at 1-877-692-2253 to schedule your disconnection of service.

Please click here for your local office location and hours of operation. NOTE: You may have to set your city and state at the top of the page before receiving this information

To add / remove a level of service:

If you wish to change your service levels or products you are subscribed to, please call 1-877-692-2253 so we may assist you.