FlexConnect Internet plans will no longer be available on September 30, 2026. To keep your internet service active, you'll need to choose a new Sparklight internet plan before that date.
The good news is you now have access to a range of options designed to provide more value, flexibility, and speed for your household.
Here's everything you need to know about what's changing, what options are available, and what to do next.
What’s Changing and What’s New?
- FlexConnect service is ending
FlexConnect Internet will no longer be available after September 30, 2026. - New Sparklight plans are available
You can now choose from Sparklight’s current internet plans, including promotional offers and options designed to better fit your needs. - Multiple options to choose from
You can select from a high-speed promotional plan, a lower-cost option for income-qualified households, or other available plans. - Support to help you transition
Our agents are ready to walk you through your options and help you choose the best fit.
Choosing Your New Internet Plan
You can choose the option that works best for your household:
Featured Offer
1 Gig internet for $40/month for 12 months*
A strong fit for streaming, working from home, gaming, and multiple devices.
Lift Internet
A lower-cost option for income-qualified households. Eligibility verification is required.
All Sparklight Plans
A range of speeds and pricing options so you can select what best fits your needs.
What You Need to Do Next
Call (888) 299-4012 before September 30, 2026 and mention offer code FlexConnect Upgrade.
An agent will:
- Review your available options
- Compare plans and pricing
- Help you transition to your new service
What Happens If I Don’t Take Action?
If you do not choose a new plan before September 30, 2026, your internet service may be interrupted.
Frequently Asked Questions
Why is FlexConnect ending?
FlexConnect is being discontinued so we can move customers to current Sparklight internet plans that offer stronger value, more support and a better overall experience.
Will my monthly price change?
Your price will depend on the plan you choose. An agent can review all available options with you.
Do I need to take action?
Yes. You must select a new plan to keep your internet service active.
What happens if I don’t switch?
If you do not choose a plan before September 30, 2026, your service may be interrupted.
Do I need new equipment?
Equipment needs vary. An agent will confirm whether your current equipment is compatible.
Who qualifies for Lift Internet?
Lift Internet is available to households enrolled in qualified assistance programs such as Medicaid, SNAP, TANF, or WIC.
Need Help?
We’re here to make this transition easy.
Call (888) 299-4012 to:
- Review your options
- Compare plans and pricing
- Choose your new service
Disclaimers
1 Gig Offer Disclaimer
Limited Time Offer. Equipment, taxes, surcharges, and fees are not included for most plans. Promotional rate is $40/mo. for the first 12 months, $45-$55/mo. for months 13-24 and $50-$75/mo. for months 25-36 depending on location and requires Auto Pay with checking/savings account or debit card plus paperless billing. Regular rates from $60-$105/mo.; subject to change at any time. Pricing and availability vary by location, and speeds vary by equipment and location; all are subject to change. Includes Unlimited data plan. Visit sparklight.com/legal/acceptable-use-policy for details of Sparklight’s Acceptable Use Policy. All services and offers are not available in all areas. Certain taxes, fees, and costs not included. Restrictions apply. ©2026 Cable One, Inc.
Lift Internet Disclaimer
Rate quoted reflects current price for Lift Internet 200 Mbps download x 20 Mbps upload Internet service. Wi-Fi capable modem included. Customers are required to use an approved modem capable of DOCSIS 3.1 in order to receive the internet service listed. You will be required to verify enrollment in at least one qualified U.S. Government assistance program (e.g., Medicaid, SNAP, TANF, WIC) to be eligible for Lift Internet. Eligibility verified through VerifyPass. 30-Day Money-Back Guarantee may only be used within the first 30 days of new service and only once for a particular service by any customer. Refunds will consist of the money paid for the service(s) canceled plus applicable taxes. Actual internet speeds may vary by customer, based upon time of day, network congestion, customer equipment and other factors. Visit sparklight.com/legal for Sparklight's Acceptable Use Policy. Limited to Sparklight serviceable areas only; all services are not available in all areas. Cannot be combined with Sparklight's promotional offers. Taxes and fees not included. Restrictions apply. Call for details.