My onscreen guide shows no data. Can I fix that?

To correct the issue of the guide showing no data, please perform the following:

Unplug the power cord and unscrew the coaxial cable from the back of the box. After waiting for at least 10 seconds, screw the coaxial cable back onto the box, followed by plugging in the power cord.

Note: It could take 5 to 15 minutes until the guide can provide listings for the current hours, and up to 60 minutes before it can provide listings for the next 36 hours.