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  1. Sparklight Support
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  3. Troubleshooting

Troubleshooting

  • Issues with Channels & TV Guide
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  • Basic Cable Troubleshooting (Video)
  • Troubleshooting TV Service
  • Missing Channels
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  • Troubleshooting "One moment please. This channel will be available shortly"
  • "Channel Not Available"
  • Solar Outage
  • HDTV Resolution
  • Dolby Digital/No Sound
  • DVR "Hidden" Menu
  • The Picture Shrank
  • Why Does the Guide Have No Information?
  • Video is Pixilated & Freezing
  • Black/Blue/Grey or Snowy Screen
  • Digital Receiver Resets or Reboots
  • Troubleshooting "SmartCard Expired" or "Access Denied" - All-Digital Device
  • Motorola Error Codes
  • Removed Channels
  • Motorola "REF" and Error Codes
  • Troubleshooting TV Service Interruption
  • Universal Remote Not Working
  • TV is Showing a Pink/Purple Screen

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