Self-Help Resources Sparklight's support site offers an extensive amount of self-help resources. Below is a list of some of the most used self-help resources for your Sparklight online account. Forgot or Need to Change my Username or Password How Do I Check On My Online Account if there is Service Outage in My Area? How Do I Set up New Service or Change or Cancel Service? Visit Managing Your Online Account support articles for additional resources for managing your Sparklight Online Account. For technical self-help resources, view our Troubleshooting support articles. Was this article helpful? Yes No 0 out of 5 found this helpful We're sorry to hear that! Please tell us why. Submit Have more questions? Submit a request or Contact Us Call us at: 855.692.4113 Return to top Related articles How Do I Set up New Service or Change or Cancel Service? Is There a Service Outage in My Area? Forgot or Need to Change my Password or Username How Do I Sign Up for the Affordable Connectivity Program (ACP)? Can I Run an Internet Speed Test?