Sparklight's support site offers an extensive amount of self-help resources. Below is a list of some of the most used self-help resources for your Sparklight online account. 

Forgot or Need to Change my Username or Password

How Do I Check On My Online Account if there is Service Outage in My Area?

How Do I Set up New Service or Change or Cancel Service?

Visit Managing Your Online Account support articles for additional resources for managing your Sparklight Online Account.

For technical self-help resources, view our Troubleshooting support articles.

Note: If you have joined Sparklight from CableAmerica, Fidelity, Hargray or ValuNet, please be aware that select Sparklight tools may not yet be fully integrated for your account. We apologize for the inconvenience and assure you we are working diligently to continuously update our systems in order to provide you with the best experience possible. For all account or service information, please contact our customer support team at 877-692-2253. Thank you for your understanding.