Your Account Overview
We're committed to keeping you informed about your account details with clarity and transparency. To help you manage your account effectively, we provide the following information:
Current Balance: Your account balance is displayed in real-time, reflecting the most up-to-date information on your payments and charges. This allows you to see the actual status of your account at any given moment, helping you stay on top of your finances.
Bill Breakdown: The bill breakdown is based on your most recent monthly statement. It offers a detailed view of your previous month's usage, charges, and any credits or adjustments applied to your account. Please note that this breakdown represents a snapshot in time and may not include recent transactions or changes to your account that occurred after the statement date.
View Current Bill: Clicking on View Current Bill downloads your monthly statement. The statement provides a detailed summary of your billing cycle, including charges, credits, and adjustments. It's designed to help you understand your monthly charges, verify accuracy, and manage your budget. This clear snapshot of your account activity is crucial for tracking financial transactions and ensuring you're informed about your service costs.
Why the Difference?
We provide real-time balance information to give you immediate insight into your current account status, empowering you to make informed decisions about your service usage and payments. The monthly bill breakdown and statement, meanwhile, offers a comprehensive review of your account activity over the previous billing cycle, helping you understand how your charges are calculated.
Stay Informed, Stay in Control
By offering both real-time and monthly statement views of your account, we aim to give you the tools you need to manage your account effectively. If you have any questions about your balance, bill breakdown, or any aspect of your service, our customer support team is here to help.