Paperless billing is part of Sparklight’s ongoing effort to offer customers a simpler, easier way to pay their bill while reducing the company’s impact on the environment.

Sparklight will no longer send a paper bill to customers, but they will receive a monthly email reminder alerting them when their bill statement is ready to view in their online account.

Q: Why am I no longer receiving a paper bill?

A: Starting with your October billing statement, we will no longer mail you a paper bill. You will simply receive a monthly email reminder with a secure link to your account on customer.sparklight.com, alerting you when your bill statement is ready to view online.

 Q: How do I access my paperless bill?

A: It’s easy to view your current bill, billing history or payment history by logging in to your online account. Simply click on “Customer Login” at the top of the Sparklight.com page.

If you haven’t already registered for an online account, choose the “I am a New Customer…” option to register your new online account.

For more information, visit support.sparklight.com and click on Billing & Payments.

Q: Will I be charged for this paperless bill?

A: No, paperless billing is free.

Q: What are the benefits to paperless billing?

A: In addition to helping preserve natural resources, paperless billing provides you:

• Easy access to your current and past bills in one convenient location, 24/7
• Simplified payment scheduling
• The ability to view your payment history
• Links to current Sparklight products & services

Q: Can I still receive paper bills if I'd prefer?

A: If you wish to continue to receive printed statements by mail, simply visit Sparklight.com/paperless for opt-out instructions.