It is easy to view your current bill, billing history or payment history by logging in to your online account. If you need help logging in, follow the instructions here.
If you haven’t already registered for an online account, choose the “I am a New Customer…” option below to register your new online account.
Watch
To learn more about viewing your account and bill online, watch this 2 minute 55 second video HERE.
To learn more about your bill, watch this 1 minute 50 second video HERE.
Quick Links
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View my Current Bill, Statement, and Billing History
If you have not done so already, please log in to your online account.
Click the 'Billing' menu option on the top navigation bar. The most current bill and any past due amounts will be displayed at the top of the page.
You can view billing statements by scrolling down to the 'Billing History' section. Click on the download icon next to the statement you'd like to view. You can click on 'View All Statements' to view older statements.
For information about reading your billing statement, view our support article, How Do I Read My Sparklight Statement?
View my Payment History
If you have not done so already, please log in to your online account.
Click the "Billing" menu option on the top navigation bar.
Scroll down to the “Payment History” section to view recent payments. You may also click on “View All Payments” to see a complete list of payments made.
How to Login to my Online Account
Login to your Sparklight Online Account by entering your username and password in the input fields as shown below. If you have forgotten your username or password, refer to this support article here.
I am a New Customer and Need an Online Account
If you do not have an online account registered, you will need to register an online account to pay your bill, manage your account, see bill and payment history and access additional account features.
Registering for a new online account requires a billing account number and billing zip code to get started. Your billing account number can be found on your most recent Sparklight statement.
Visit the Customer Account Registration page and enter your account number, billing zip code and phone number associated with the account. Follow the prompts to complete the registration process.
If you cannot find your billing account number, please call Sparklight Billing Support at 877-692-2253 between the hours of 8 a.m. - 5 p.m., Monday - Friday.
Note: If you have joined Sparklight from CableAmerica, Fidelity, Hargray or ValuNet, please be aware that select Sparklight tools may not yet be fully integrated for your account. We apologize for the inconvenience and assure you we are working diligently to continuously update our systems in order to provide you with the best experience possible. For all account or service information, please contact our customer support team at 877-692-2253. Thank you for your understanding.